Refund and Return Policy

At Ruksha Furniture, we prioritize your satisfaction and strive to deliver premium furniture and services. However, if you are not completely satisfied with your purchase, we’re here to help.

Refund Policy

1. Eligibility for Refunds:

   • Refunds are applicable for products returned in their original condition (unused, undamaged, and in their original packaging).
   • Custom-designed furniture is non-refundable unless the item is defective or incorrect due to our error.

2. Refund Process:

   • Once we receive and inspect the returned item, we will notify you of the status of your refund.
   • Approved refunds will be processed within 7–10 business days and issued to the original payment method.

3. Non-Refundable Services:

   • Assembly services, delivery charges, and home staging fees are non-refundable.

Return Policy

1. Eligibility for Returns:

   • Returns are accepted within 7 days of delivery for standard furniture.
   • Custom furniture cannot be returned unless it arrives defective or damaged.

2. Conditions for Returns:

   • Products must be in the same condition as delivered, with no signs of use or damage.
   • Ensure the product is packed securely to prevent damage during return transit.

3. Return Process:

   • Contact us at 0777828057 or via email at [Your Email Address] to initiate the return process.
   • Once approved, you may return the product to our designated location or schedule a pickup (additional charges may apply).

Damaged or Defective Items

• If your product arrives damaged or defective, please notify us within 48 hours of delivery with clear photos of the issue.
• We will either repair, replace, or offer a refund based on the condition of the item.

For any questions or concerns about our Refund and Return Policy, please feel free to contact us at 0777828057. Thank you for choosing Ruksha Furniture!