Terms and Conditions

Welcome to Ruksha Furniture! These terms and conditions outline the rules and regulations for using our website and services. By accessing or purchasing from our website, you agree to these terms.

1. General Information

1.1. Company Details:
Ruksha Furniture is a provider of high-quality furniture, offering custom furniture design, furniture assembly, and home staging services.
1.2. Contact Information:
For any inquiries, contact us at 0777828057.

2. Product and Service Policy

2.1. Product Descriptions:
We strive to ensure all product details, images, and descriptions are accurate. However, slight variations in color, material, or dimensions may occur due to the manufacturing process.
2.2. Custom Furniture:
Custom furniture orders are tailored to your specifications and cannot be canceled or returned once production has begun.
2.3. Assembly Services:
Our team ensures proper assembly of your furniture. Any concerns must be reported within 48 hours of the service completion.
2.4. Home Staging Services:
Home staging services are non-refundable once the service is rendered.

3. Pricing and Payment

3.1. Pricing:
All prices displayed on our website are inclusive of applicable taxes unless stated otherwise. Prices are subject to change without prior notice.
3.2. Payment Methods:
We accept cash, bank transfers, and other payment options displayed during checkout. Payments must be completed before delivery or service execution.

4. Delivery Policy

4.1. Delivery Timeline:
Delivery timelines are estimates and may vary based on location and product availability.
4.2. Delivery Charges:
Delivery fees apply and will be communicated during the checkout process.
4.3. Missed Deliveries:
If delivery is missed due to customer unavailability, additional charges may apply for rescheduling.

5. Return and Refund Policy

Please refer to our Refund and Return Policy page for detailed information.

6. Intellectual Property

All content on our website, including images, text, and graphics, is the intellectual property of Ruksha Furniture and may not be reproduced, distributed, or used without our consent.

7. Limitation of Liability

We are not liable for:

• Damage caused by misuse or mishandling of furniture.
• Delays in delivery due to unforeseen circumstances.
• Losses incurred due to customer-provided incorrect specifications for custom furniture.

8. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy page for more details.

9. Changes to Terms and Conditions

We reserve the right to update these terms and conditions at any time without prior notice. It is your responsibility to review this page periodically for updates.

10. Governing Law

These terms are governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Moratuwa.

For further clarification on our terms and conditions, please contact us at 0777828057. Thank you for choosing Ruksha Furniture!